Lucía Fernández Amaya, Lecturer at the Department of Philology and Translation, Pablo de Olavide University. She holds a PhD in English Linguistics from the University of Seville. She currently co-ordinates the research group SETIC (Service Encounters, Tourism and Intercultural Communication). Her research interests and publications focus on pragmatics and translation, sociopragmatics (politeness), interlanguage and cross-cultural pragmatics, and intercultural communication in service encounters. She has co-edited Current Trends in Intercultural, Cognitive and Social Pragmatics (Fénix, 2004), Studies in Intercultural, Cognitive and Social Pragmatics (Cambridge Scholars Publishing, 2007), Pragmatics Applied to Language Teaching and Learning (Cambridge Scholars Publishing, 2009) and New Perspectives on (Im)politeness and Interpersonal Communication (Cambridge Scholars Publishing, 2012).
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